Cerodem Privacy Policy
Introduction
This Privacy Policy describes our Company's practices regarding information collected from users who access our website at https://www.cerodem.ca/ or who share personal information with us.
Reasons for data collection
The processing of your personal information (i.e. any information that could potentially allow your identification by reasonable means; hereinafter "Personal Information") is necessary for the performance of our contractual obligations towards you and to provide you with our services, protect our legitimate interests and comply with the regulatory obligations (legal and financial) to which we are subject.
When you use the Site, you agree to the collection, storage, use, disclosure and other uses of your Personal Information as provided in this Privacy Policy.
We encourage our Users to read the Privacy Policy carefully and use it to make informed decisions.
What information do we collect?
We collect two types of data and information about our Users.
The first type includes non-identifiable and non-personally identifiable information that concerns one or more Users, and that may be made available to us or collected as a result of their use of the Site ("Non-Personal Information"). We do not know the identity of the Users from whom this non-personal information has been collected. The non-personal information that is collected may include your aggregated usage information and technical information transmitted by your device, including certain software and hardware information (e.g., the type of browser and operating system your device uses, language settings, access time, etc.) in order to improve the functionality of our Site. We may also collect information about your activity on the Site (e.g., pages viewed, online navigation, clicks, actions, etc.).
The second type is Personal Information, which is individually identifiable information that identifies an individual or is likely, by reasonable means, to allow the identification of an individual. This information includes:
- Name
- First name
- Email address
- Phone number
How do we receive information about you?
Your Personal Information is collected in several ways:
- When you voluntarily provide your personal data through our Site;
- When you use or access our Site in connection with your use of our services;
What information do we collect?
We do not rent, sell or share User information with third parties.
We may use the information for the following reasons:
- Communicating with you: by sending you messages about our services, providing you with technical information and responding to any customer service questions you may have;
- Communicate with you and inform you of the latest updates and new services;
- Present you with advertisements when you use our Site (see the “Advertisements” section for more information);
- Promote our websites and products (see the “Marketing” section for more information);
- Conduct statistical and analytical surveys in order to improve the Site.
In addition to the various uses mentioned above, we may transfer or disclose Personal Information to our subsidiaries, affiliates and subcontractors.
User Rights
You can ask:
- Receive a copy of the personal information you voluntarily provide to us in a structured, commonly used and machine-readable format.
- Request rectification of your personal information that we store.
- Request deletion of your personal information.
- Refuse the processing of your personal information.
Please note however that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.
If you wish to exercise any of the above rights or receive further information, please contact our Data Protection Officer using the information provided below:
Contact Name: Ashley Fernandes
Email: marketing@cerodem.ca
Phone: (450) 463-0815
Postal code: 2650 rue Delorimier Longueuil, Quebec, J4K 3P9
Conservation
We will retain your personal information for as long as necessary to provide our services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Retention periods will be determined based on the type of information collected and the purpose for which it was collected, taking into account the requirements applicable to the situation and the need to destroy obsolete and unused information as soon as possible. Under applicable laws and regulations, we will maintain records containing customer personal information, account opening documents, communications, and any other information required.
We may rectify, complete or delete incomplete or incorrect information at any time and at our sole discretion.
Cookies
We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.
A "cookie" is a small piece of information that a website assigns to your device when you visit the site. Cookies are very useful and can be used for a variety of purposes, including allowing you to navigate between pages efficiently, enabling certain features to turn on automatically, remembering your preferences, and making it faster and easier for you to interact with our Services. Cookies are also used to ensure that the advertisements you see are relevant to your interests and are personalized accordingly, as well as to compile statistical information about your use of our Services.
The Site uses the following types of cookies:
a. “Session cookies” which are stored only temporarily during your browsing session to enable normal use of the system, and are deleted from your device when you close the browser;
b. “Persistent cookies” which are read only by the Site, which are stored on your computer for a specific period of time and are not deleted when the browser is closed. These cookies are used when we need to recognize you on repeat visits, for example, to allow us to retain your preferences the next time you log in;
c. “Third-party cookies” which are set by other online services that manage content on the page you are viewing, for example, by third-party analytics companies that monitor and analyze our web access.
Cookies do not contain any information that personally identifies you, but we may associate the Personal Information that we store about you with the information stored in and obtained from cookies. You can remove cookies by following the instructions in your device preferences. Please note, however, that if you choose to disable cookies, some features of our Site may not function properly and your online experience may be limited.
We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, the pages they view, etc. We use the information collected by Google Analytics only to improve the Site and its services. Google Analytics collects the IP address assigned to you on the day you visit the sites, rather than your name or any identifying information. We do not combine the information collected by Google Analytics with information that personally identifies you. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Terms of Use and Privacy Policy.
How do we protect your information?
We take great care in implementing and maintaining the security of the Site and your information in accordance with this Privacy Policy.
To ensure the security of your personal information, we use the following measures:
- Access management – authorized person
- Computer backup
Although we implement reasonable measures to protect information, we cannot be responsible for the acts of those who gain unauthorized access to or abuse our Site, and we make no warranty, express, implied or otherwise, to prevent such access.
Advertisements
We may use third-party advertising technology to serve ads when you access the Site. This technology uses information about your use of the Services to serve ads that are targeted to you (for example, by placing third-party cookies on your web browser).
[Add information about opt-outs for personalized ads, such as:] You may opt out of many third-party ad networks, including those operated by members of the Network Advertising Initiative ("NAI") and the Digital Advertising Alliance ("DAA"). For more information from NAI and DAA members about this practice and your choices regarding having this information used by these companies, including how to opt-out of third-party ad networks operated by NAI and DAA members, please visit their respective websites: http://optout.networkadvertising.org/#!/ and http://optout.aboutads.info/#!/.
Marketing
We may use your Personal Information, including your name, email address, telephone number, etc., ourselves or through subcontractors in order to provide you with promotional content regarding services that we believe may be of interest to you.
Out of respect for your right to privacy, we include in this promotional content the means to opt out of receiving further promotional offers from us. If you unsubscribe, we will remove your email address or phone number from our marketing distribution lists.
Please note that even if you unsubscribe from receiving marketing emails from us, we may send you other types of important email communications without providing you with the opportunity to unsubscribe. These may include customer service messages or administrative notifications.
Business transaction
We may share information in the event of a business transaction (e.g., sale of a substantial portion of our business, merger, consolidation, or asset sale). In the cases mentioned above, the recipient or acquiring company will assume the rights and obligations as described in this Privacy Policy.
Minors
We understand the importance of protecting children's privacy, especially in an online environment. The Site is not designed for use by children. Under no circumstances do we allow minors to use our services without the prior consent or authorization of a parent or legal guardian. We do not knowingly collect Personal Information from minors. If a parent becomes aware that his or her child has provided us with Personal Information without his or her consent (or if a guardian becomes aware that a child for whom he or she is responsible has provided us with Personal Information without his or her consent), he or she should contact us at: marketing@cerodem.ca .
Contact us
If you have general questions about the Site or our collection and use of information about you, please contact us at:
Contact Name: Ashley Fernandes
Email: marketing@cerodem.ca
Phone: (450) 463-0815
Postal code: 2650 rue Delorimier Longueuil, Quebec, J4K 3P9
Last modified 2024.06.19